Refund Policy

Last Updated: July 2026

Welcome to Everlit Candle. This Refund Policy explains our no-refund policy due to the immediate and permanent nature of blockchain-based digital collectibles.

1. Overview

Everlit Candle offers unique digital prayer candles as Non-Fungible Tokens (NFTs) on the Solana blockchain. Due to the immutable nature of blockchain technology, all sales are final once the NFT minting process has begun.

2. No Refunds Policy

All purchases are final and non-refundable.

Once you complete your purchase:

• Your NFT is immediately minted to the Solana blockchain
• The transaction is permanently recorded and cannot be reversed
• The candle's details are permanently recorded on the blockchain (for a private candle, only a secure hash of your words is recorded — never the readable text)
• The digital candle becomes your permanent digital asset

3. Why No Refunds?

Blockchain technology ensures transparency and permanence, but also means:

• Immutable Records: Once minted, an NFT cannot be "unminted" or deleted from the blockchain
• Irreversible Transactions: Blockchain transactions are permanent and cannot be reversed
• Network Costs: Minting and network costs are incurred at the time of minting and cannot be recovered
• Digital Asset Delivery: The NFT is delivered instantly upon payment completion

4. Before You Purchase

We encourage you to verify all details before completing your purchase:

• Review your prayer intention for accuracy
• Confirm your email address is correct
• Understand that you are purchasing a permanent digital asset
• Verify your payment information

5. Technical Issues

If you experience technical issues during purchase:

• Contact us immediately at team@everlitcandle.com
• Provide your transaction details and email address
• We will investigate and assist with any technical problems

Note: Technical support does not constitute grounds for refunds, but we will make reasonable efforts to resolve any system errors.

If a candle fails to be created due to a technical error on our side, we will either complete the candle or provide a full refund.

6. Unauthorized Transactions

If you believe your payment method was used fraudulently:

• Contact your payment provider immediately
• Notify us at team@everlitcandle.com
• We will cooperate with any investigation

7. Contact Us

For questions about this Refund Policy, contact: team@everlitcandle.com